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Thank you for visiting the eBay Watchdog website. We are currently in the process of re-launching our website. We expect this to be completed by the end of January.
The eBay Watchdog is a non-profit organisation independent of eBay. It's purpose is to represent and give a voice to the eBay community (both sellers and buyers). The eBay Watchdog closely monitors the eBay marketplace and eBay itself, to ensure that it is complying with relevant UK governing laws and that eBay is acting fairly towards it's members.
In addition to monitoring eBay, the Watchdog also acts an independent intermediary for disputes between buyers and sellers. We investigate complaints and can mediate between sellers, buyers and eBay.
We are committed to ensuring eBay is a safe and fair marketplace both for buyers and sellers alike. One of our initiatives is the Fair Practice Seller (FPS) scheme which offers the Fair Practice Charter (FPC), a set of values and standards for sellers to subscribe to, designed to protect buyers and ensure sellers provide a fair service on eBay.We are also committed to supporting and speaking up for the rights of sellers. We are committed to ensuring eBay acts fairly towards sellers in it's handling of buyer disputes and in its shaping of eBay policies. Our eBay Sellers Association (ESA) is designed to represent eBay sellers by giving them voice and vehicle for influencing eBay policy.
The eBay Watchdog is based in the United Kingdom and is run by eBay member volunteers. We receive no funding from eBay and depend on donations from our members. We welcome new members and volunteers.
